How we work

What to send us so a specification comes back right

Most of the delay on a specification is us asking for something that could have come in the first email.

3 min readAlu-R Pro, SingaporeUpdated 2026-09-08
Four profiles, one system, aluminium decking and cladding profiles supplied by Alu-R Pro in Singapore

For a quotation

The drawing, or a sketch with dimensions. Plan and one section if you have them. A dimensioned sketch beats a beautiful render with no numbers.

Area, and the longest run. Square metres tells us cost. The longest uninterrupted run tells us whether the section works without a joint.

What it fixes to. Concrete slab, steel, existing timber frame. This decides the substructure and it changes the price.

Finish and colour. Or tell us the palette and we will send what is close.

For a specification on a tender

Tell us it is for tender and what stage it is at. We will send dimensioned profile sheets and a written specification you can drop in, rather than a sales quote.

Say whether you need us named or whether it has to be written open. Both are fine, but they are different documents.

What comes back

Dimensioned profile sheets for the sections that suit the job.

Physical samples posted, board and finish, so the colour is decided in the hand and not off a screen.

A quotation naming the system, the finish and the substructure. Anything not yet confirmed is written as pending rather than estimated.

If you are the one installing it

We supply to the installer, not around them. Drawings, set out, section details and site queries come to us directly, and we do not quote your client behind you.

If you are specifying rather than installing, tell us who the installer is and we will deal with them from the drawing onwards.

Systems this applies to
ALUR Decking→ ALUR Smart Roof→

Questions we get asked

Questions on this one.

If yours is not here, send it over. We answer with what we know and say so when we do not.

Do you send physical samples?
Yes, posted, board and finish. Colour decided in the hand rather than off a screen.
Can I get profile drawings for a tender?
Yes. Say it is for tender and we send dimensioned profile sheets and a written specification rather than a sales quotation.
Do you supply to contractors directly?
Yes. Contractors and installers are who we are set up for, alongside interior designers and architects specifying. Trade accounts and terms are available.